Information about the right of withdrawal

Withdrawal from the contract

Use this form to submit an unequivocal withdrawal declaration online, without giving a reason, within the applicable legal period. An acknowledgement containing the declaration and submission time will be sent without undue delay.

For an operational product return, the standard PrestaShop merchandise-return flow is separate from the statutory withdrawal declaration. Open merchandise returns

Fields marked with * are required.

1. Full name

First name * Last name *

Email address for confirmation *

2. How do you want to identify the contract?

Enter the order number / contract identifier manually

Order number or contract identifier *

3. Scope of withdrawal The entire order / contract Specific products and quantities only

4. Submitted declaration Notes (optional)

By activating “Confirm withdrawal”, you submit the unequivocal online declaration withdrawing from the contract identified above.

A reason is not required. Acknowledgement of receipt is not automatic approval of a return or refund.

Data is processed to record, acknowledge and handle the declaration and preserve submission evidence. Information about the right of withdrawal